Privacy Policy

1. Introduction To Our Privacy Policy

Frozen Mart (we/us/our) appreciate your trust in us and makes every effort to protect your privacy to the highest standards possible. FROZEN MART is aware of the value you place on your privacy and the rights you have concerning your personal information (“information”). FROZEN MART values your confidence and makes careful, responsible use of your information.

The purpose of this privacy statement is to ensure that you are aware of the data we gather about you, why it is collected and used, and who we share it with. You agree to the collection, use, and transfer of your information following this privacy policy by giving your consent to this privacy statement.

The FROZEN MART website and mobile application may occasionally update its privacy policies. You should immediately stop using the website/mobile application if you disagree with any of the terms and conditions of this privacy policy. Our goal is to give our customers and the customers of our affiliates a better shopping experience.

The collection, use, and disclosure of visitor information collected through FROZEN MART’s website and mobile applications are governed by this privacy statement, which should be read in conjunction with the terms and conditions of use. The information will only be used by FROZEN MART following the privacy statement. The Information Technology Act of 2000 mandates the publication of this privacy statement.

2. What Personal Data Frozen Mart Collects & How We Use It?

The data you enter on FROZEN MART’s website or mobile app is collected and stored there. We collect your personal information like phone number, email, and name. Except for the information necessary for the delivery of services to you, you will have the sole right and are not obligated to provide any other information.

The following are some possible uses of the data by FROZEN MART.

(i) to address any issues relating to service and sale and to increase your shopping experience;

(ii) handling orders and delivering products and providing promotional offers and sharing details about products and services;

(iii) contacting you by phone, app for a mobile device, or email;

(iv) attending to your inquiries and supplying the details you request about our goods and services.

(v) to send you newsletters and information about their products and services, as well as for marketing and market research/industry/sector analytics purposes, including internal demographic studies, by third parties.

(vi) adhering to the judicial process, providing information to law enforcement, or acting by the law.

Please be aware that you have the option to withhold any information. However, you won’t be able to use the functions or services of our website or mobile application in that situation. If you submit a message, a complaint, or feedback, we will keep the information to resolve any disputes.

3. Information Exchange

To enhance our services and offerings, we gather information about your profile. To gather information, we identify your IP address during this process. We use this data to cater our services and products to your unique needs. We might reveal or transfer your information to:

1. To our affiliated businesses for higher levels of client satisfaction.

2. To our advisors such as lawyers, chartered accountants, and financial advisors in connection with business transactions; and.

3. To outside parties who help us out or act on our behalf when it comes to running our company.

If our company undergoes a corporate reorganization, such as a merger, acquisition, or transfer, we may also disclose or transfer your information to another third party.

4. Procedures & Practices For Security

To safeguard and protect your information, we employ reasonable security measures, especially those imposed by applicable law.

5. Link To Other Websites

Links to other websites that may gather information about you are available on our website and mobile application. The privacy policies or the contents of those websites that are linked to FROZEN MART are not under our control.